Refund / Cancellation Policy

Returns

Where you have already received the goods, return the goods to Lubricant Technology unopened together with the original invoice. Lubricant Technology will refund you the purchase price of the goods once received and examined.

Once Lubricant Technology receive notification from you that you wish to withdraw from the contract (in accordance with these terms), any sum debited to Lubricant Technology from your credit card in relation to your order will be re-credited to that credit card account as soon as possible and in any event within 30 days of your order provided that the goods you wish to return are received by Lubricant Technology in the condition that they were in when delivered to you. You will be liable for any charges incurred in returning the goods to Company name. Goods must be in the condition that they were in when delivered to you. You will be liable for any charges incurred in returning the goods to Lubricant Technology.

Lubricant Technology reserves the right to make a 15% restocking charge for any goods which are not returned in mint condition or to refuse to accept such goods, at its sole discretion. Lubricant Technology also reserves the right to make a charge for collecting goods from your premises in circumstances where they are not defective but you have cancelled your order. Your statutory rights are not affected

Once Lubricant Technology receive notification from you that you wish to withdraw from the contract, any sum debited to Lubricant Technology from your credit card in relation to your order will be re-credited to that credit card account as soon as possible and in any event within 30 days of your order provided that the goods you wish to return are received by Lubricant.

You may cancel your order at any time prior to your order being processed by clicking on the ‘cancel’ link next to the product ordered on your account page on the website. We can also accept cancellations by email to info@lubetechshop.co.uk or by post or by telephoning 01604 790554 during normal office hours